Customer Issue: One of the customer’s children set off fireworks inside of his garage, and ended up setting one of the wooden panels on fire! There were no injuries, thankfully, but they need a new panel.
Our Solution: The customer had a custom garage door, so we needed to order a new panel to specification from Raynor. When it arrived, we raised the garage door off its tracks, loosened the bolts, and slid the damaged panel out to put the new one in. The reinstalled door worked fine, though the customer will need to do some repainting.
Garage Door Off Track
Customer Issue: One of the customer’s tracks started wobbling in place, and eventually the door’s bottom rollers on that side slid out
Our Solution: The customer already had her car outside of the garage, so we had a clear workspace. We disengaged the door and raised it off of its tracks manually. We then leveled and tightened in the tracks until they were stable. When we lowered the garage door back into the tracks and reconnected it, testing revealed no more stability issues.
Garage Door Installation
Customer Issue: Our customer had enough of his open garage, and wanted a secure automatic door installed. Since he had no garage door to begin with, we needed to install the tracks and opener bracket and work up from there.
Our Solution: After taking the garage’s measurements and consulting the customer, we ordered a Cloplay Modern Steel style door to size. When the components arrived, we installed them on a new set of tracks and hooked up the torsion spring assembly to a powerful LiftMaster 8587w chain drive opener. With the remote control synced and the opener calibrated, the new door system worked perfectly!